Cookies Policy

The following is the cookies policy (hereinafter, “web privacy policy” or “policy”) govrning the Web Policy https://club.holabank.es/ (hereinafter, “the Platform”), owned by MULTIASISTENCIA, S.A. (hereinafter, “MULTIASISTENCIA” or “we”).

The purpose of this Cookies Policy is to help you understand how we use cookies on this web platform, their types, use and duration, and to inform you about the options you have to configure, manage or reject them. PLEASE TAKE A FEW MINUTES TO READ OUR COOKIES POLICY, IT WON'T TAKE LONG. WE ALSO ADVISE YOU TO READ CAREFULLY OUR PRIVACY POLICY.

1. WHAT ARE COOKIES?

Cookies are small files or devices that are downloaded and stored in your terminal (i.e., the device from which you access the Platform: computer, Mobile phone, Tablet or any other connected device...) and enable the Platform or website to remember information about your visit.

In general, in accordance with the Cookies Guide published by the Spanish Data Protection Agency (AEPD) which you can refer here , cookies can be of several types depending on different parameters:

1.1) Depending on which entity manages the equipment or domain from where cookies are sent and the data obtained is processed, we can identify the below:

- Own cookies: These are cookies that are sent to the users' computer terminal from a computer or domain managed by MULTIASISTENCIA and from which the service requested by the user is provided.

- Third-party cookies: These are cookies that are sent to the users' computer terminal from a computer or domain that is not managed by MULTIASISTENCIA but by another entity that processes the data obtained through cookies. If the cookies are installed from a computer or domain managed by MULTIASISTENCIA, but, nevertheless, the information collected through them is managed by a third party, they cannot be considered MULTIASISTENCIA's own cookies. In this regards, MULTIASISTENCIA may hire the services of analysis and measurement companies that measure and analyse the browsing behaviour of users on the platform and, in this sense, act on their behalf, through the analysis of the data obtained through the use of the cookies of these third parties, all the above with the sole purpose of improving the service provided by MULTIASISTENCIA.

1.2) Depending on the length of time they remain active in the terminal equipment ( temporality) we can differentiate:

-Session cookies: Cookies designed to collect and store data while the user accesses the platform.

- Persistent cookies: Cookies where the data is still stored on the terminal and may be accessed and processed for a period defined by the party responsible for the cookie ranging from a few minutes up to several years.

1.3) Depending on the use for which the data obtained through cookies are processed, we can identify the below:

- Technical cookies: These cookies enable the user to browse through the platform and use the different options or services that exist therein, such as, for example, controlling traffic and data communication, identifying the session, entering restricted access areas, remembering the items that make up a request, making a request for registration or participation in an event, using security elements during browsing, storing content for the dissemination of video or audio or sharing content through social media.

- Customisation Cookies: These cookies enable the user to access the service with some general predefined features according to a number of criteria in the user's terminal, such as, for example, language, browser type through which the service is accessed, the regional configuration from which the service is accessed, among others.

- Analysis cookies: These cookies enable the person responsible for them to monitor and analyse the behaviour of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity on the platform and to create browsing profiles of users of these sites, applications and platforms in order to introduce improvements based on the analysis of the usage data performed by users of the service.

- Advertising cookies: These cookies enable the management of the advertising spaces in the most efficient manner, which, where appropriate, the publisher has included on a website, application or platform from which it provides the service requested based on criteria such as content edited or the frequency in which the ads are displayed.

- Behavioural advertising cookies: These cookies enable the management of the advertising spaces in the most efficient manner, which, where appropriate, the publisher has included on a website, application or platform from which it provides the service requested. These cookies store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows a specific profile to be developed to display advertising based on it.

2. WHAT COOKIES DO WE USE ON THE PLATFORM?

This Platform uses own and third party cookies to enable and facilitate the user's to browse the website, as well as to analyse the web traffic. Some of the cookies used are necessary to enable browsing on the Platform and cannot be rejected by the user, others do not affect the functionality of the website and the user may accept or reject them as stated in section “3 Management and configuration of Cookies.” The cookies used on this Platform and their features are listed below: